FAQ

What is your phone number?

For local questions about upcoming events, technical product questions, or our holiday hours please call (502) 290-4589. To place an order or if you have questions about an existing order please call 1-855-206-6559. Our phones are not always staffed so please leave a message and we will return your call ASAP. You may also email us at orders@questoutdoors.com

What are your store hours?

We are open Monday through Saturday from 10 AM to 9 PM and Sunday from Noon until 6 PM. Please call or check our website for additional information about holiday hours.

Why can't I find an item on your site that you have in-store?

Unfortunately, we do not have all of our in-store items on our website. We are always in the process of adding new products and if there is something you would like to see on there just let us know. If we carry it we will add it to our site expeditiously!

Do you have any affiliation with Quest the tent manufacturer?

No!

Can I bring a pet dolphin to your store?

Dogs only. Friendly ones. No more dumb questions please.

Why haven't I heard anything about a store as awesome as this one?

Well, we are a smaller operation than some of the larger chain stores you may recognize. However, we have all the best stuff, just more time to build real relationships with our customers.

Is Quest Outdoors what heaven is like?

While we do acknowledge some similarities between our superb atmosphere, merchandise, and people that may exist in heaven, we prefer to stay down here on Earth, even if it is on top of the mountains.

I have a son and/or nephew who is obsessed with a certain futuristic space movie and incessantly wants to spend money on replica items, can you help?

We sympathize, we too have failed at preventing such activity. Our apologies.