Shipping policy

Shipping & Returns Policy

Shipping to Hawaii & Alaska:
Orders shipped to Hawaii or Alaska may incur additional charges not shown at checkout. If this applies to your order, we will contact you before processing any extra charges.

Shipping Restrictions:
Additional fees may apply for bulky, oversized, or heavy items. If applicable, we will notify you of shipping options and associated costs.

International, Forwarding Services and PO Boxes:
We do not ship internationally or to any freight forwarding services. Orders must ship directly to the customer.

Returns & Exchanges:
Shipping charges from your original order are non-refundable. Return shipping for exchanges or returns is not provided.

Order Processing & Shipping Times:

  • Most orders ship within 24 hours. However, high order volumes may cause delays.

  • Orders with UPS Next Day Air, 2nd Day Air, or 3-Day Select must be placed by 2:00 PM Eastern Time (ET) to ship the same day. Orders placed after that time may ship the next business day.

  • We do not offer weekend delivery. All shipping occurs Monday through Friday only.

  • Delivery timelines may be affected by holidays—check the UPS holiday schedule for more details.

  • Orders placed after 2:00 PM ET on Friday will likely ship the following Monday.

  • UPS Ground does not guarantee specific delivery dates or times.

Tracking & Lost Packages:
Tracking information will be sent to the email provided at checkout. If you do not receive it, contact us and we’ll resend it. We cannot be responsible for stolen packages. Please contact UPS directly to file a claim.

Signature Requirement:
Orders over $400.00 will require a signature upon delivery.